Terms and Conditions
Residential Concierge Services
Terms and Conditions
Our Terms and Conditions were last updated on March 14, 2024. Please read these terms and conditions carefully before using Our Services.
Terms of Service
Our Residential Concierge Services are provided under the following terms:
Acknowledgment
- These are the Terms and Conditions governing the use of our Residential Concierge Services, and the agreement that operates between You and our Company, Affordable Homes Unlimited, LLC. These Terms and Conditions set out the rights and obligations of all users regarding the use of our Services.
- Your access to and use of our Services is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use our Services.
- By accessing or using our Services you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, then you may not access or use our Services.
- You represent that you are over the age of 18. Affordable Homes Unlimited, LLC does not permit those under 18 to use our Services.
User Accounts
- When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account with us.
- You are responsible for safeguarding the password that you use to access our website and for any activities or actions under your password, whether your password is with our website or a Third-Party Social Media Service.
- You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
- You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Placing Orders
- By placing an order for any of our Products or Services, you warrant that you are legally capable of entering into binding contracts.
Your Information
- If you wish to place an order for our Products or Services, you may be asked to supply certain information relevant to your Order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
- You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.
- By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your Order.
Availability, Errors and Inaccuracies
- We are constantly updating our offerings of Products and Services. The Products and Services available on our website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our Products and Services on our website or in our advertising on other websites.
- We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Pricing
- Prices are listed for each service and are either an hourly rate or flat fee.
- We reserve the right to revise our prices at any time prior to accepting an Order.
- The prices quoted may be revised by Affordable Homes Unlimited, LLC subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of Affordable Homes Unlimited, LLC. In that event, you will have the right to cancel your Order.
Payment Terms
- We accept the following payment methods for our Residential Concierge Services: Cash, CashApp, and PayPal. Take note that PayPal allows for payments using a variety of methods including: PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.
- Payments may be made at the time of placing an order online. Any and all final payment is due upon completion of our Services if not pre-paid. You may pay by Cash or CashApp at the time of service or service completion, or provide payment in advance via Paypal, if preferred, on our website. When necessary, please ensure that payment is made promptly to finalize your Services appointment.
Additional Charges
- As outlined in our Services descriptions provided by Affordable Homes Unlimited, LLC, certain services may incur additional charges beyond the base fee. These charges have been specified in the respective service descriptions and are subject to the terms and conditions outlined therein.
- In the event that additional charges are incurred for services not explicitly specified in our Services descriptions, Affordable Homes Unlimited, LLC will discuss these charges with the client before proceeding. Any additional charges not previously disclosed will be communicated to the client for authorization before being applied.
- By using our services, you agree to the terms outlined above regarding additional charges. If you have any questions or concerns about additional charges or any other aspect of our services, please contact us for further information.
Liability Waiver
By requesting and using any of our Residential Concierge Services, you acknowledge and agree that:
- Assumption of Risk: You understand that participating in or utilizing any of our Services provided by Affordable Homes Unlimited, LLC involves inherent risks. These risks may include but are not limited to property damage, personal injury, or loss.
- Release of Liability: Affordable Homes Unlimited, LLC and its representatives are not liable for any damages or injuries resulting from our Services. You release Affordable Homes Unlimited, LLC and its employees, agents, contractors, and affiliates from any and all liability for damages, injuries, or losses arising from or related to the use of our services. This includes, but is not limited to, damages to property, injuries to persons, or any other consequences resulting from our Services provided.
- Indemnification: You agree to indemnify and hold harmless Affordable Homes Unlimited, LLC and its employees, agents, contractors, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from or related to your use of our services. This includes, but is not limited to, claims by third parties, damages to property, injuries to persons, or any other losses incurred.
- Acknowledgment of Responsibility: You acknowledge that you are responsible for providing accurate information, following any instructions or guidelines provided by Affordable Homes Unlimited, LLC, and complying with any terms or conditions associated with our Services you have requested.
- No Guarantee of Results: While we strive to provide high-quality services, Affordable Homes Unlimited, LLC does not guarantee any specific results or outcomes. Results may vary depending on individual circumstances, environmental factors, and other variables beyond our control.
- Disclaimer: Affordable Homes Unlimited, LLC disclaims any warranties, express or implied, regarding our Services provided. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
By using any of our services, you agree to the terms outlined above regarding the Liability Waiver. If you do not agree with these terms, please refrain from using our services. If you have any questions or concerns about our Liability Waiver or any other aspect of our services, please contact us for further information.
Access Authorization
By submitting a request for any of our Residential Concierge Services, you authorize Affordable Homes Unlimited, LLC and its representatives to access your apartment for the purpose of providing the requested services. You will be responsible for allowing access to the building and your unit. By using our Services provided by Affordable Homes Unlimited, LLC, you acknowledge and agree to the following terms regarding access authorization:
- Key Provision: In order to facilitate the provision of services, you may be required to provide keys, access codes, or other means of entry to Affordable Homes Unlimited, LLC. These keys or access credentials will be used solely for the purpose of accessing your apartment or property to perform the requested services.
- Security Measures: Affordable Homes Unlimited, LLC takes the security of your keys and access credentials seriously. We employ strict security protocols to safeguard these items and ensure they are used only by authorized personnel for the duration of our Services period.
- Key Return Policy: Upon completion of the requested services, keys, access codes, or other means of entry provided to Affordable Homes Unlimited, LLC must be returned promptly. We will arrange for the return of keys to you in a timely manner, ensuring the security of your property at all times.
- Lost or Damaged Keys: In the event that keys provided to Affordable Homes Unlimited, LLC are lost, damaged, or misplaced during our Services period, we will notify you immediately and take appropriate measures to rectify the situation. This may include re-keying or replacing keys or locks as necessary, at our expense.
- Key Handling Procedures: Affordable Homes Unlimited, LLC employees are trained to handle keys and access credentials with care and discretion. We adhere to strict procedures to prevent unauthorized access or misuse of keys, ensuring the security and privacy of your property at all times.
By using our services, you agree to the terms outlined above regarding access authorization and key provision. If you have any questions or concerns about our Access Authorization policy or any other aspect of our services, please contact us for further information.
Background Checks on Employees
By using our services, you acknowledge and consent to Affordable Homes Unlimited, LLC conducting background checks on all employees involved in providing services to clients.
- Purpose of Background Checks: Background checks are conducted to ensure the safety and security of our clients. We strive to maintain a high standard of professionalism and trustworthiness among our employees.
- Scope of Background Checks: Background checks may include but are not limited to criminal history, employment verification, education verification, and reference checks. These checks may be performed periodically or as required by law.
- Confidentiality of Information: All information obtained through background checks is treated as confidential and used solely for the purpose of assessing employee suitability for employment. We adhere to strict privacy protocols to safeguard the personal information of our employees and clients.
- Compliance with Laws: Affordable Homes Unlimited, LLC complies with all applicable laws and regulations governing background checks, including the Fair Credit Reporting Act (FCRA) and any state or local laws pertaining to background screening.
- Employee Notification: All employees are informed of background checks as part of our hiring process and provide explicit consent for the checks to be conducted. Employees have the right to review and dispute any information contained in their background check reports in accordance with applicable laws.
- Client Safety: While background checks are an important tool in evaluating employee suitability, they are not foolproof. Clients are encouraged to exercise caution and report any concerns or incidents to Affordable Homes Unlimited, LLC immediately.
Privacy Policy
- We are committed to protecting your privacy. Any personal information provided to us for the purpose of fulfilling service requests will be kept confidential and used only as necessary to complete the requested services.
Service Guarantee
- We stand behind the quality of our work. If you are not satisfied with any of our services provided, please contact us within 48 hours for resolution.
Indemnification Clause
- By requesting our Residential Concierge Services, you agree to indemnify and hold harmless Affordable Homes Unlimited, LLC against any claims, losses, or liabilities arising from your use of our Services.
Cancellation Policy
- We reserve the right to refuse or cancel your Order at any time for certain reasons including but not limited to:
- Products availability
- Errors in the description or prices for Products or Services
- Errors in your Order
- We reserve the right to refuse or cancel your Order if fraud or an unauthorized or illegal transaction is suspected.
- There is no fee for cancelling or rescheduling service appointments if done within 24 hours of the scheduled appointment. Cancellations made after this timeframe may be subject to a cancellation fee of $35.
Completion Confirmation
- Upon completion of any of our Residential Concierge Services, our representative will ask you to sign off and confirm that our Services have been completed to your satisfaction.
Disputes Resolution
- If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting Affordable Homes Unlimited, LLC.
Severability
- If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
- Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Customer Satisfaction
- We value your feedback! If you have any questions, concerns, or feedback regarding our Residential Concierge Services, please don't hesitate to contact us. We are committed to ensuring your satisfaction!
Changes to These Terms and Conditions
- We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
- By continuing to access or use Our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
- If you have any questions about these Terms and Conditions, contact us:
By visiting this page on our website:
www.apartmentrenterservices.com/contact
By sending us an email:
affordablehomesunlimited@gmail.com